By registering for the classes offered on our Website, you agree that you shall not share, copy, disclose or give to any third party your username or password for our Website, any documents, images, lessons, quiz questions or other information associated with our class. We reserve the right to disable your account if wrong doing is discovered.
Refunds / Rescheduling: If you wish to cancel or reschedule your class, you must do so within 24 hours of purchase, the class tuition minus a $75 administration fee shall be refunded. Refunds may take up to 30 days. In the case of rescheduling, access to the class shall be suspended until an agreed-upon date. You may only reschedule the class one time. To cancel or reschedule your class, email firstname.lastname@example.org. Emails shall be received within 24 hours of purchase to be eligible for a refund or rescheduling of the class.
Payments: Payments are principally accepted through Paypal.com. Our Website does not collect or store any payment information such as credit card numbers. If your payment fails, please contact Paypal directly. We are not able to process payments manually, however we do offer a mailing option. Send a Money Order payable to The Original IDEX CA Prep Class©. Contact email@example.com for mailing address and to notify her that you are mailing payment.
Class Requirements: The on-line class requires you to have a computer with internet connection and an up-to-date web browser. You may also be able to access our class from your smart phone or pad, however, with the variety of systems available we do not guarantee use on these items. There are two sample classes available on our Website to test your computer’s compatibility. The in-person class requires you to be ON TIME for the class and have a pen or pencil and paper for additional notes.
Changes/Updates: The online class is updated as needed. Currently enrolled students shall be notified via email of any significant changes to the class.
CEU credit: Our class is accepted by the CCIDC certification board only for existing CIDs. It is valued at 1.0 CEUs (10 hours). A Certificate of Completion is offered at the conclusion of the class as proof of participation.
Expectations: Our class is designed to provide you with a base of knowledge that shall prepare you to take the IDEX CA exam. We have taken extreme measures to ensure that the information provided in our class is accurate and shall cover all sections of the IDEX CA exam. This in itself does not guarantee that you shall pass the exam and we therefore cannot warrant or guarantee passage of the IDEX CA exam or that all information contained in our class is without fault. Should you not pass the IDEX CA, you shall be eligible to retake the on-line Original IDEX CA Prep Class© at no additional cost.
Collection and How Used:
If you attempt to use the services and applications of our Website and/or choose to provide information to us, our Website shall collect Personal Information from you. This information includes, but is not limited to name, address, telephone number, mobile number and/or email address and test scores. Once collected, we shall store your information for a reasonable period of time for record keeping purposes. The information that we store is sometimes deleted as space requires or in the normal course of business.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
A website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customize the website for visitors.
All collected information is stored in a technically and physically secure environment. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result while we strive to protect our end-users’ personal information. We cannot ensure or warrant the security of any information that you transmit to us and therefore you do so at your own risk.
Accessing and Updating Personal Information:
When you use our services, we make good faith efforts to provide you with access to your personal information to either correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests. We maintain the right to decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others or would be extremely impractical for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users’ personal information. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our policies and take other actions otherwise permitted by law.
We provide links to websites outside of our Website, as well as to third party websites. These linked websites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our Website. Third party websites do not have access to our enrollment information.
Our Website is not intended for visitors that are minors or under eighteen (18) years of age. Our Website does not knowingly solicit or collect information from individuals under the age of eighteen (18). If we determine that we have inadvertently collected personal information from someone under eighteen (18) years of age, we shall take reasonable steps to purge this information from our database. We encourage parents and guardians to spend time online with their children and to participate and monitor the Internet activities of their children.
Changes and Amendments & Notification of Changes: